Refund Policy

Returns, Refunds & Exchanges

We want you to love your candle, but because items are handmade and made to order, our policies are as follows:

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We accept returns or refunds only if:

• Your candle arrives damaged

• We made an error in customization

• A product is defective

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To request a return or replacement, contact us within 14 days with photos of the product and packaging.

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We do not accept returns for:

• Custom orders (unless defective)

• Scent preferences or color variations

• Normal variations of handmade items